Terms of service

Terms of Service

Last updated: June 24, 2026

Welcome to DeeTwenty.

These Terms of Service (“Terms”) govern your access to and use of deetwenty.com, including any purchases made through our website. By visiting our website, browsing our products, creating an account, or placing an order, you agree to these Terms.

If you do not agree to these Terms, please do not use our website or purchase from DeeTwenty.

  1. About DeeTwenty

DeeTwenty is an independent apparel and merchandise brand focused on original dark fantasy, adventure-inspired artwork, and premium graphic products.

DeeTwenty is not affiliated with, endorsed by, sponsored by, or officially connected to any third-party game publisher, entertainment company, fantasy franchise, tabletop roleplaying game company, or intellectual property owner.

  1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this website. 

You agree not to use our products, website, artwork, branding, or services for any unlawful or unauthorized purpose.

You may not attempt to interfere with the security, functionality, or operation of the website.

  1. Products and Product Information

We make reasonable efforts to display our products, colors, artwork, sizing, pricing, and descriptions accurately. However, colors may appear differently depending on your screen, device settings, lighting, and product mockup presentation.

Product availability, pricing, descriptions, colors, sizes, and designs may change at any time without notice.

We reserve the right to limit quantities, discontinue products, refuse orders, or cancel orders at our discretion, including where we believe there is an error, suspected fraud, abuse, or unauthorized resale activity.

  1. Orders and Payment

When you place an order, you agree that all information you provide is accurate, current, and complete.

Submitting an order does not guarantee acceptance of the order. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, payment issues, inventory issues, pricing errors, product errors, or fulfillment limitations.

If your order is canceled after payment has been processed, we will issue a refund to the original payment method where required.

All prices are listed in U.S. dollars unless otherwise stated. Taxes, shipping costs, and other fees may be added at checkout.

  1. Shipping and Delivery

Shipping times, processing times, and delivery estimates are provided for convenience and are not guaranteed unless expressly stated.

Because some products may be printed, produced, or fulfilled after an order is placed, processing times may vary depending on product availability, production volume, carrier delays, holidays, weather events, customs processing, or other circumstances outside our control.

If we are unable to ship your order within the stated time frame, or within a legally required time frame where no specific shipping time is stated, we will handle delays, cancellations, and refunds as required by applicable law.

Customers are responsible for providing a complete and accurate shipping address. DeeTwenty is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Risk of loss may pass to you once the order is delivered to the shipping address provided, subject to applicable law and carrier policies.

  1. Returns, Exchanges, and Refunds

Returns, exchanges, refunds, damaged items, incorrect items, and order issues are handled according to our separate Refund Policy and Return Policy, if posted.

Please review our Refund Policy before making a purchase.

If you receive a damaged, defective, incorrect, or misprinted item, contact us as soon as possible at hello@deetwenty.com with your order number and clear photos of the issue.

  1. Intellectual Property

All original DeeTwenty artwork, product designs, graphics, logos, product names, photography, website content, written copy, branding, and related materials are owned by DeeTwenty or used with permission, unless otherwise stated.

DeeTwenty™ and the DeeTwenty logo™ are trademarks of DeeTwenty.

All original artwork and designs © 2026 DeeTwenty. All rights reserved.

You may not copy, reproduce, modify, distribute, sell, resell, upload, download, scrape, use for training datasets, create derivative works from, or commercially exploit any DeeTwenty artwork, designs, logos, product images, branding, or website content without prior written permission.

Purchasing a DeeTwenty product does not give you ownership of the artwork, design files, source files, copyrights, trademarks, logos, or other intellectual property associated with the product.

  1. User Content, Reviews, and Social Media

If you submit reviews, photos, comments, testimonials, social media posts, tags, messages, or other content to DeeTwenty, you confirm that you own or have the right to share that content.

By submitting or tagging DeeTwenty in content related to our products, you grant DeeTwenty a non-exclusive, worldwide, royalty-free license to repost, display, share, and use that content for marketing, promotional, and website purposes, unless you request removal and we are legally required to remove it.

You agree not to submit content that is unlawful, false, misleading, abusive, defamatory, obscene, infringing, threatening, or otherwise harmful.

  1. Prohibited Uses

You may not use our website, products, or content:

for any unlawful purpose;

to violate any local, state, national, or international law;

to infringe upon or violate our intellectual property rights or the rights of others;

to harass, abuse, insult, harm, defame, intimidate, or discriminate;

to submit false or misleading information;

to upload malicious code, viruses, or harmful software;

to scrape, copy, harvest, or collect website data without permission;

to interfere with website security or functionality;

or to resell, copy, reproduce, or commercially exploit DeeTwenty products, artwork, or branding without authorization.

  1. Third-Party Services and Links

Our website may use third-party platforms, payment processors, fulfillment partners, shipping carriers, analytics tools, advertising tools, apps, and other services.

We are not responsible for third-party websites, services, policies, content, actions, errors, outages, or data practices. Your use of third-party services may be subject to their own terms and policies.

Links to third-party websites are provided for convenience and do not mean DeeTwenty endorses or controls those websites.

  1. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how personal information may be collected, used, stored, and shared.

  1. Accuracy of Information

We do our best to keep website information accurate and current, but we do not guarantee that all product descriptions, pricing, availability, images, shipping estimates, promotions, or other content will always be error-free, complete, or current.

We reserve the right to correct errors, update information, change pricing, cancel orders, or modify content at any time without prior notice.

  1. Disclaimer of Warranties

Our website, products, and services are provided “as is” and “as available,” except where otherwise required by law.

We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components.

To the fullest extent permitted by law, DeeTwenty disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

  1. Limitation of Liability

To the fullest extent permitted by law, DeeTwenty, its owners, employees, contractors, suppliers, service providers, and affiliates will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, lost data, lost goodwill, or other intangible losses arising from your use of the website, purchase of products, or inability to use our services.

To the fullest extent permitted by law, DeeTwenty’s total liability for any claim related to a product purchase will not exceed the amount you paid for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

  1. Indemnification

You agree to indemnify and hold harmless DeeTwenty, its owners, employees, contractors, suppliers, service providers, and affiliates from any claim, demand, loss, liability, damages, costs, or expenses, including reasonable attorneys’ fees, arising from your violation of these Terms, your misuse of the website, your violation of any law, or your violation of the rights of another person or entity.

  1. Changes to These Terms

We may update, change, or replace these Terms at any time by posting the updated version on this page.

The “Last updated” date will reflect the most recent changes.

Your continued use of the website after changes are posted means you accept the updated Terms.

  1. Termination

We may suspend or terminate your access to the website or refuse service at any time if we believe you have violated these Terms, engaged in unlawful conduct, abused our services, or harmed DeeTwenty or other customers.

  1. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, unless otherwise required by applicable law.

  1. Contact Information

Questions about these Terms may be sent to:

DeeTwenty
Email: hello@deetwenty.com
Website: https://deetwenty.com